Your Call Center Equipment Partner, Not Just a Supplier

Most hardware resellers will fill whatever order you place. DialGear helps you figure out what to order. Our 17+ years running a call center operation is what we bring to every customer conversation.

How It Works

Step 01

We Consult

We start with a conversation about your environment, seat count, use case, and budget. We are not reading from a script. We are drawing on years of firsthand call center operations experience to ask the right questions.

Step 02

We Spec and Source

Based on what we learn, we identify the right products and source them through authorized distribution channels. You get genuine, warranty-backed hardware at fair pricing, not gray-market substitutes.

Step 03

We Deliver

Equipment ships to your location ready to deploy. When you need to reorder, reconfigure, or scale to additional seats, you call the same contact you already know.

What We Cover

Communications Hardware

Headsets, desk phones, softphone peripherals, and wireless handsets. We know the difference between a headset that looks good on a spec sheet and one that holds up on an eight-hour shift.

IT Infrastructure

Laptops, desktops, monitors, networking gear, and workstation peripherals. We can outfit a single seat or standardize a full floor build across multiple locations.

Office and Operations

Pens, paper, printer supplies, and toner. The everyday items that keep a back office running without a separate vendor relationship to manage.

Facility and Safety

First aid supplies, cleaning products, signage, and compliance items. We cover what facility managers need so you are not juggling a third vendor for a handful of SKUs.

Breakroom and Consumables

Coffee, snacks, paper goods, and kitchen supplies. The things that keep agents focused through a full shift, handled in the same purchase order as everything else.

View Full Line Card (PDF)

Call center operations

We Advise From Experience, Not a Catalog

DialGear was founded by the principals behind CallPoint USA, a nationally recognized call center operation serving HVAC, plumbing, electrical, and home services businesses across the country for over 17 years.

We built agent floors from scratch, managed equipment lifecycles, dealt with vendor relationships, and handled every supply issue that comes with running a high-volume call center operation. That background shapes how we work with customers.

When you ask what headset holds up in a noisy environment, how to standardize workstation builds across locations, or which hardware actually survives a busy shift, we are speaking from the same experience you are managing.

Meet Our Team

Who We Serve

Call Centers

Inbound, outbound, and blended operations of any size. Whether you run 10 seats or 500, the equipment and supply needs are the same and we understand the pace of that environment.

Home Service Dispatch

HVAC, plumbing, electrical, and other home services businesses with internal dispatch or scheduling teams. This is the industry we came from and we know how these operations are run.

Ready to Talk Through Your Needs?

There is no minimum order and no commitment required to have a conversation. Tell us what you are running and we will tell you what we can do.

Talk to a Specialist

Phone: (602) 517-2022

Email: [email protected]

Address: 5425 E Bell Rd, Scottsdale, AZ 85254